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Orders placed Monday through Friday before 1:00pm EST containing only specified, qualified items will ship the same day.
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To determine whether an item is qualified to ship the same day, look for this symbol on the product page: 
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All orders are processed Monday through Friday, excluding US federal holidays.
Orders are typically delivered within 3-5 business days from the order’s ship date, unless there are delays from the carrier. Please keep in mind that many carriers are experiencing delays due to COVID-19 and during high-volume times.
Orders being shipped to Hawaii and Alaska may take up to 45 to 65 days to be delivered
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Need it faster? Select Expedited Shipping at checkout! Please note that you will be responsible for expedited shipping charges.
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Sorry, we currently do not offer free international shipping.
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We begin preparing your package for shipment as quickly as possible. Should you need to cancel your order, you must cancel before 1:00pm EST on the day you purchased.
If you placed an order after 1:00pm PST, you must cancel before 1:00pm the following day. Cancellations or delivery fee refunds cannot be processed after 1:00pm PST.
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We do our very best to ensure that every item in your order arrives fresh and safely! If your package was damaged in shipment by the carrier, please keep the box and the merchandise and notify us immediately by email at (xhlcosmetics@gmail.com) with your order number. We will provide you with a label for a return. Once the damaged item is received, we will inspect it and the damaged items and your item will be replaced and shipped out to you as soon as possible.
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